contact center Our Contact Center Solutions
Customer Interaction Management (CTI & Routing)We provide expertise in the architecture and implementation of Contact Center solutions.
- Product Installation and Configuration
- Multimedia Routing design and implementation
- Reporting
- Outbound
- Development
- CRM Integration
Customer Relationship Management (CRM)We provide CRM configuration, development and integration with CTI platforms.
- Consulting
- Configuration
- Development
- CTI Integration
Cloud ServicesWe can advise and provide solutions for interaction pre-routing and Contact Center hosting within the cloud.
- Pre-routing
- Contact Center infrastructure hosting
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